Peak Trust Company

Front Desk Receptionist

Anchorage, AK - Full Time

Front Desk
Location: Anchorage, AK
Reports to: People & Workplace Coordinator
Employment Type: Full-time, In Office

Overview:
The Administrative Assistant/Front Desk Receptionist not only serves as the intake and routing center for the office but also represents the first impression of Peak Trust Company for our clients, referral sources, vendors, and guests. The Front Desk Receptionist plays a critical role in upholding Peak’s hard-earned reputation of delivering on our promise of providing prompt service and direct access to our in-house experts. The Front Desk Receptionist is responsible for answering all incoming phone calls, processing incoming mail including FedEx, UPS, and other deliveries, as well as greeting incoming visitors.

Responsibilities:
  • Answering Calls: Promptly answer all incoming phone calls within a ring or two.
  • Processing Incoming Items: Process and route incoming items, including mail, to the appropriate parties.
  • Document Management: Consistently and timely scan documents into online depository.
  • Professional Communication: Provide prompt professional communication internally and externally via phone and email.
  • Office Assistance: Assist others in the office as needed.
  • Maintain Lobby and Reception Area: Ensure cleanliness and order of the lobby and reception area.
  • Support New Hire Processes: Support new hire welcoming and onboarding processes.

Requirements:
  • Excellent verbal and written communication skills.
  • Strong organizational skills with the ability to multi-task.
  • Friendly and professional demeanor.
  • Proficient in using office equipment such as telephones, printers, and scanners.
  • Basic computer skills, including familiarity with email and document management systems.
  • Ability to work independently and as part of a team.

Why Work For Peak Trust Company:
We are an independent trust company deeply dedicated to the well-being of our team members. Our unwavering commitment revolves around upholding the utmost standards of integrity, fostering a collaborative teamwork environment, and providing exceptional customer service. At the heart of our business lies our belief that our team is our most valuable asset.
Our relentless pursuit is to cultivate and sustain a culture that attracts top-tier talent, individuals who exemplify the core values at the foundation of Peak. We understand that investing in the continuous education and personal growth of our team is paramount, as it fuels our collective success.
We acknowledge the significance of a healthy work-life balance in nurturing high-performing teams. In light of this, we offer a competitive benefits package designed to support our team members in achieving this balance.

EEO Statement:
Peak provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
In addition to federal law requirements, Peak complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Peak expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Employment at Peak Trust Company is at-will. An at-will employment relationship can be terminated at any time, with or without reason or notice by either the employer or the employee.

How To Apply:
Submit your application and resume to apply to this job.

 
Apply: Front Desk Receptionist
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This position is on-site and does not offer remote work.
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Applicant's Certification and Agreement I certify that the information provided in this employment application is true and complete to the best of my knowledge. I authorize Peak Trust Company to verify the information provided and to obtain references regarding my work performance, including employment history, education, and other relevant information, as permitted by law. I release Peak Trust Company and all persons or entities providing such information from any liability that may result from furnishing or using this information in making an employment decision. I understand that any false statements, misrepresentations, or omissions may result in disqualification from employment or, if employed, immediate dismissal. If hired, I agree to abide by all policies and rules of Peak Trust Company. I understand that nothing said during the hiring process or contained in company policies constitutes an implied employment contract. I understand that employment with Peak Trust Company is at-will, meaning either I or the Company may terminate employment at any time, with or without notice or cause, unless otherwise required by law. I further understand that no one has authority to alter this at-will relationship unless in a written agreement signed by the Company’s CEO or authorized representative. This application is valid for 45 days. To be considered for employment after this period, I must submit a new application.*
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